Course: Operational Excellence (Chapters 15 – 18)
APA format is required. References should be listed immediately after the question that is being answered. Each question lists a minimum number of unique scholarly references; the textbook is considered one unique reference (per question) regardless of how many times it is used. All references should be from the years 2009 to present day.
All work must be completed individually.
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1. How does lean apply throughout the supply network? Use at least three unique references. Length: 4-5 paragraphs.
2. What techniques can be used for operations improvement? Use at least three unique references. Length: 4-5 paragraphs.
3. What is total quality management? Use at least three unique references. Length: 4-5 paragraphs.
4. How can operations mitigate the effects of failure? Use at least three unique references. Length: 4-5 paragraphs.
Slack, N., Brandon-Jones, A. & Johnston, R. (2016). Operations management. 8th ed. Pearson. ISBN: 9781292098678 (text is available as hard cover and electronic versions)