Identify a person at home, work or at the university who may be difficult to talk to and arrange a interview (virtual, phone, or in person) in which you practice good reflective listening skills. Ask the person questions about a topic in which you think he or she is interested. Pay particular attention to being patient, calm, and nonreactive. After the interview, summarize what you learned.
- What were the difficulties you encountered using reflective listening skills?
- How did this conversation compare with previous conversations you had with this person?
- What reflective listening skills were most difficult to use and why?