Operation Management

Identify an organization that you are familiar with. Answer the following questions:

Who is responsible for ODA?

Of the various ODA methods discussed, which ones did they demonstrate supporting?

Was learning to use the IT systems to support critical organizational processes demonstrated?

Do you think they are aware of factors that inhibit learning of processes? If so, what are they doing to address it? If not, what would you recommend to address these shortfalls?

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